FAQ

Our designer furniture is handmade in Melbourne by an expert team of craftspeople. Explore our story to learn more.

Our products are made from solid American Oak, with exception of the ‘Wren’ back panel, shelves and internal drawers which are made from American Oak Veneer. Our timber is sourced from sustainably managed forests. Explore our ethos to learn more about our passion for sustainable timber furniture.

Our timber furniture pieces are all finished with a hard wax oil. We have chosen this as it's safer for our team, the environment & your home. It can also be easily restored throughout the product's lifetime.

For tips on how to care for your handmade timber furniture, refer to our Product care page.

We can customise some products depending on the requirements. Customisations will incur an extra cost. Please contact our team at hello@studiolette.com.au to discuss your requirements.

Although we work to ensure the safe arrival of your luxury furniture pieces, sometimes damage does occur. We ask that you take photos upon arrival & send any issues to care@shoplette.com.au within 48hrs. Our delivery partners will also take photos upon delivery.

We ask you to choose carefully as we cannot offer refunds or exchanges for change of mind. We do offer a refund, exchange or credit where the product is faulty. Please refer to our Returns policy for more details.

If you believe you have a faulty or damaged product please contact our team hello@studiolette.com.au withing 48hrs of receiving your product.

Our luxury furniture is held in stock ready to ship. If an item is out of stock it will show as 'pre-order’. The lead time will display on the specific product page.

Yes! We love to work with our trade partners. To become a trade partner please fill out our trade application form and email it to hello@studiolette.com.au

We are an online only brand at this time so you can explore our luxury furniture collections in our online store. We plan to do pop ups in the future, so make sure you sign up to our newsletter to be kept up to date.